Terms of Use

Effective Date: October 9, 2025

Welcome to Triangle Grapevine! By accessing or purchasing from https://trianglegrapevine.com, you agree to the following terms and conditions. These terms ensure a fair, transparent, and secure experience for all customers and visitors.

1. General Use

By using this website, you agree to comply with these Terms of Use and all applicable laws. You must be at least 18 years old or have a parent/guardian’s consent to make a purchase.

We may update these terms from time to time, and your continued use of the site indicates acceptance of any changes.

2. Account Responsibility

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Please notify us immediately if you suspect unauthorized access.

3. Orders and Payments

All products are made to order through our fulfillment partner, Printful. Payment is processed securely at the time of purchase through approved payment gateways such as WooCommerce Payments, Stripe, or PayPal.

We reserve the right to refuse or cancel any order for reasons including product availability, errors in pricing or description, or suspected fraud.

4. Shipping & Fulfillment

Orders are fulfilled and shipped by Printful. Estimated delivery times are provided at checkout but may vary. Triangle Grapevine is not responsible for delays due to carrier issues, customs, or other factors beyond our control.

5. Returns & Refunds

Each item is printed on demand, so we can only accept returns for items that are misprinted, damaged, or defective upon arrival. Please review our Refund & Returns Policy for full details.

6. Intellectual Property

All content, logos, photography, and designs on this site are the property of Triangle Grapevine and may not be copied, distributed, or reproduced without written permission.

7. Limitation of Liability

Triangle Grapevine and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.

All products are sold “as is,” and while we strive for accuracy, we cannot guarantee that product descriptions, colors, or pricing are free from error.

8. Third-Party Services

Our website integrates with third-party services such as Printful (for fulfillment) and payment processors. These providers operate under their own privacy policies and terms, which we encourage you to review.

9. Governing Law

These Terms are governed by the laws of the State of North Carolina, without regard to its conflict of law provisions.

10. Contact Us

Questions about these Terms can be directed to: shop@trianglegrapevine.com

11. Related Policies

Terms of use

User agreement

By using our services, you agree to adhere to the terms and conditions outlined in this document. These terms are designed to ensure a fair, transparent, and secure experience for all users. You are responsible for the accuracy of the information you provide and for maintaining the confidentiality of your account. We reserve the right to update these terms as needed to reflect changes in our services or policies.

Privacy policy

Your privacy is our priority, and we are committed to protecting your personal information. Any data you provide is collected, stored, and used in accordance with our privacy policy, which outlines how we handle your information securely. This includes measures to prevent unauthorized access and ensure your data is used only to enhance your experience. We encourage you to review the privacy policy for more details on how your information is managed.

Intellectual property

All content, design elements, and branding associated with our services are protected by intellectual property laws. This includes but is not limited to logos, text, and graphics. Unauthorized use, reproduction, or distribution of any materials is strictly prohibited and may result in legal action. We appreciate your respect for these rights as it helps maintain the quality and integrity of our platform.

Privacy and cookies

Data collection and usage

We collect and process your data to provide and improve our services. This includes information you share directly with us, such as account details, and data collected through your interactions with our platform. Your information is used solely for operational purposes, such as enhancing your experience, ensuring security, and providing personalized features. We do not sell your data to third parties.

Cookie Policy

Our site uses cookies to improve performance, analyze user behavior, and enhance your overall experience. Cookies help us understand how you interact with our services and allow us to tailor content to your preferences. You can manage your cookie settings in your browser at any time, but some features may not function optimally without them.

Protecting Your Privacy

We prioritize your privacy and use advanced security measures to safeguard your information. Access to your data is restricted to authorized personnel, and we regularly review our practices to ensure compliance with industry standards. If you have questions about how your data is handled, feel free to contact us directly.